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Documentation
Many support queries and technical questions have already been answered in our documentation.
Always check the included information and if you can’t find the answer you’re looking for then consider submitting a ticket with a support request.
Item Support Includes
- Answering questions about how to use the item
- Answering technical questions about the item
- Help with defects in the item
- Item updates to ensure ongoing compatibility and to resolve security vulnerabilities
Not Included in Item Support
- Theme customization and requests that require or involve custom coding
- Theme installation unless services bought separately
- Hosting, server environment, or software
- Support for compatibility with 3rd party plug-ins
- Support for out-dated or modified themes
Submit a support ticket
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